Our National Dispatch Center: Live, 24-7

Partsfleet operates a state-of-the-art 24/7 LIVE dispatch center.  You can call us at anytime and your call will be answered by a real, live person. It will not be forwarded to a cell phone, an answering service, or an answering machine.

Our Partsfleet National Dispatch Center staff is an experienced team of professionals who are trained to support our drivers by monitoring your scheduled routes and taking your emergency orders 24 hours a day, 7 days a week. This comprehensive staff of dedicated professionals is made up of front line dispatchers and experienced shift supervisors who are trained and equipped with the most advanced technology at their disposal.

STATE-OF-THE-ART DISPATCH TECHNOLOGY

Internet Based System

• Full integration - nationwide
• Company, Driver, and Customer

On-Line Order Entry

• Speeds the receipt of delivery data
• Wireless data exchange
• Exacting delivery details sent to Drivers' mobile web device
• Real-Time digital communication, always connected

Global Positioning Satellite Tracking

• Faster pickup and delivery
• No more “Where is my delivery!”

Driver Ready Alert

• Drivers log-on 90 minutes prior to route to acknowledge and accept route requirements
• Dispatch automatically alerted of any delay

Route Delay Early Warning

• Deliveries are tracked stop to stop
• Proactive response, customers are notified of delays in advance
• Contingency plans are implemented, as appropriate

EXTENSIVELY TRAINED PROFESSIONALS
Qualified Dispatch Professionals

• Monitor and track deliveries nationwide
• Staffed 24/7 - 365 days a year
• Professionally trained with a keen sense of urgency

Centralized Support

• Specialized dispatch professionals dedicated to your business
• Dispatch Shift Management, always available round the clock, one point of contact and immediate decisions and oversight.